PRIVACY POLICY

Last Updated: [14/01/2026]

This Privacy Policy (“Policy”) explains how PRYOM, a sole proprietorship (“we”, “us”, “our”), collects, uses, stores, discloses, and protects personal information of users (“you”, “your”) who access or use our website, services, or purchase our products (“Platform”).

1. BUSINESS DETAILS

Brand Name: PRYOM
Business Type: Sole Proprietorship
Registered Business Address:

sai creation
Shop Number 12, Aparna Mall,
Agra, Judicial City,
Agra, Uttar Pradesh, India

2. APPLICABLE LAWS

This Privacy Policy is framed in compliance with:

Information Technology Act, 2000
Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
Consumer Protection Act, 2019
Consumer Protection (E-Commerce) Rules, 2020

3. CONSENT

By accessing, browsing, or using our Platform, you expressly consent to the collection, use, storage, processing, and disclosure of your information in accordance with this Policy.

If you do not agree, you must discontinue use of the Platform.

4. INFORMATION WE COLLECT

A. Personal Information

Name
Mobile number
Email address
Billing and shipping address

B. Transaction Information

Order details
Payment method used
(We do not store card numbers, UPI PINs, CVV, or banking passwords.)

C. Technical & Usage Information

IP address
Browser type
Device information
Cookies and log data

5. PAYMENT INFORMATION

We accept all payment methods through secure, authorized third-party payment gateways.

Important Legal Disclaimer:
PRYOM does not collect, store, or process sensitive financial data such as debit/credit card numbers, CVV, UPI PINs, or net banking credentials. Such data is handled exclusively by the payment gateway providers in accordance with their privacy policies.

6. PURPOSE OF DATA COLLECTION

Your information is collected and used strictly for:

Processing and fulfilling orders
Shipping and delivery
Customer support and grievance handling
Communication related to orders or services
Fraud prevention and security
Legal compliance and record-keeping

7. COOKIES & TRACKING TECHNOLOGIES

Our Platform may use cookies and similar technologies to:

Improve user experience
Analyze website performance
Remember user preferences

You may disable cookies via browser settings; however, certain features of the Platform may not function properly.

8. DISCLOSURE OF INFORMATION

We may share personal information only with:

Courier and logistics partners (for delivery purposes)
Payment gateway service providers
IT and website service providers
Government authorities or legal bodies when required by law

We do not sell, rent, or trade personal information to third parties for marketing or commercial purposes.

9. DATA SECURITY

We implement reasonable security practices to protect personal information from unauthorized access, misuse, loss, or disclosure.

However, no method of transmission over the internet is completely secure. PRYOM shall not be liable for breaches beyond reasonable control or third-party system failures.

10. USER RESPONSIBILITIES

You agree to:

Provide accurate and complete information
Maintain confidentiality of your account credentials
Notify us immediately of any unauthorized access

PRYOM shall not be responsible for losses arising due to user negligence or misuse.

11. DATA RETENTION

Personal data is retained only for as long as:

Necessary to fulfill business purposes
Required under applicable Indian laws
Needed to resolve disputes or enforce legal rights

12. THIRD-PARTY LINKS

Our Platform may contain links to third-party websites. PRYOM is not responsible for the privacy practices, content, or security of such external websites.

13. CHILDREN’S PRIVACY

Our Platform is not intended for individuals below 18 years of age. We do not knowingly collect personal data from minors.

14. LIMITATION OF LIABILITY

To the maximum extent permitted under Indian law:

PRYOM shall not be liable for indirect, incidental, or consequential damages
Any liability shall be limited to the value of the transaction concerned

15. MODIFICATIONS TO THIS POLICY

PRYOM reserves the right to amend or update this Privacy Policy at any time without prior notice. Continued use of the Platform constitutes acceptance of the revised Policy.

16. GOVERNING LAW & JURISDICTION

This Privacy Policy shall be governed by the laws of India.

All disputes shall be subject to the exclusive jurisdiction of competent courts at Agra, Uttar Pradesh.

17. CONTACT & GRIEVANCE DETAILS

For privacy-related queries or complaints, contact:

PRYOM
📍sai creation Shop Number 12, Aparna Mall, Agra
📧 Email: [saicreationagra.1977@gmail.coml]
📞 Phone: 8791358007