Privacy Policy

Effective Date: 12-06-2026

At Pryom, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you share while using our website Pryom Official Website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or make a purchase on our website, we may collect the following information:

Personal Information

  • Full Name
  • Email Address
  • Mobile Number
  • Shipping Address
  • Billing Address
  • Payment Details (processed securely through payment partners)

Account Information

If you create an account, we may collect:

  • Login credentials
  • Order history
  • Saved preferences
  • Wishlist or shopping activity

Technical Information

We may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Website usage behavior
  • Pages visited on the website

2. How We Use Your Information

We use collected information to:

  • Process and confirm orders
  • Deliver purchased products
  • Provide customer support
  • Send order updates and tracking details
  • Improve website performance and user experience
  • Prevent fraud and unauthorized activity
  • Process returns, exchanges, and refunds
  • Send promotional offers, discounts, or updates (only when applicable)

3. Payment Security

All payments on Pryom are processed through secure third-party payment gateways.

We do not store:

  • Credit Card details
  • Debit Card information
  • UPI PINs
  • Banking passwords or sensitive payment credentials

Payment transactions are encrypted and handled securely by authorized payment providers.

4. Cookies & Tracking Technologies

Our website may use cookies to improve browsing experience.

Cookies help us:

  • Remember user preferences
  • Save cart information
  • Analyze website traffic
  • Improve website performance
  • Provide better shopping recommendations

Users may disable cookies through browser settings, but some website features may not function properly.

5. Order & Shipping Information

To fulfill customer orders, we may share necessary details with delivery and logistics partners.

Shared information may include:

  • Customer name
  • Shipping address
  • Mobile number
  • Order details required for delivery

This information is shared only for order fulfillment purposes.

6. Third-Party Services

We may use trusted third-party services for:

  • Payment processing
  • Order delivery
  • Website analytics
  • Marketing communication
  • Customer support tools

These third-party services handle data according to their own privacy policies.

Pryom is not responsible for the privacy practices of third-party websites or services.

7. Marketing Communication

We may send promotional messages such as:

  • Product launches
  • Special offers
  • Discount campaigns
  • Festival sale notifications

Users may unsubscribe from promotional emails or communication anytime.

8. Data Protection & Security

We take reasonable security measures to protect customer information against:

  • Unauthorized access
  • Data misuse
  • Information theft
  • Security breaches

Although we follow industry-standard security practices, no online platform can guarantee 100% complete security.

9. User Rights

Customers have the right to:

  • Access their personal information
  • Request correction of incorrect data
  • Request deletion of account information
  • Opt out of promotional communication
  • Contact us regarding privacy concerns

10. Children’s Privacy

Our website is not intended for individuals below 18 years of age.

We do not knowingly collect personal information from children.

If such information is identified, it will be removed promptly.

11. Changes to Privacy Policy

Pryom reserves the right to update or modify this Privacy Policy at any time.

Changes become effective immediately after being published on the website.

Users are encouraged to review this page periodically.

12. Data Retention

We may retain customer information for:

  • Order processing records
  • Customer support history
  • Legal compliance requirements
  • Fraud prevention and dispute resolution

Data is stored only as long as reasonably necessary.

13. External Links

Our website may contain links to external websites.

Pryom is not responsible for the privacy practices or content of third-party websites.

Users should review third-party privacy policies separately.

14. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us.

Pryom Customer Support

Website: Pryom Official Website

Email: [Add Support Email]

Phone: [Add Contact Number]